COVID-19 PHASE II OPERATIONS PLAN

Thank you all for your helpfulness this week during our response to COVID-19 preparedness. These few days have allowed our team to complete existing vital client business needs already in process, minimize office traffic flow, and help prevent the risk of spread of COVID-19.  We take very seriously the protection and safety of our team and our clients. We also take seriously the ability to be of service to our clients that mean so much to us. By initiating Phase II of our COVID-19 Operations Plan below, we are intent on serving you by also keeping everyone safe. 

 

SUMNER INSURANCE SERVICES OPERATIONS & COVID-19 PHASE II

Beginning Friday, March 20, 2020, our office will continue to conduct business during our normal business hours Monday – Friday 8:00 – 5:00 with no face to face client appointments/interactions and no public entrance into our office lobby.

We will continue to conduct business via the following methods:

  • Telephone         (660) 827-4598

  • Email                 info@sumnerinsuranceservices.com

  • Text Message   (660) 827-4598

  • Fax                    (660) 827-4596

  • Virtual appts.   (Call the office to establish)

 

We will continue to:

  • Accept payments via EFT, Credit/Debit cards

  • Process New Applications

  • Submit Claims

  • Help with Billing issues

  • Answer questions

 

Please note: For insurance payments, document and/or package drop offs, please call our office at (660) 827-4598.  Thank you for your continued understanding as we do our part to further help limit the potential risk of spread of this virus in our community.

 

 

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